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When printing a group, Act! prints entire database.

New Member
Posts: 2
Country: USA

When printing a group, Act! prints entire database.

When printing labels for a group or sending email to a group, Act prints the entire database. For example, when selecting a group containing 125 contacts, the print preview of the labels contains 1,500 contacts.

We're using version 12.1.181.0 of Act. It resides on a single PC. We use Outlook 2002. It must be an Act issue since the problem occurs when printing labels, too. Prior to this problem everything worked okay.

Administrator
Posts: 4,024
Country: United_Kingdom

Re: When printing a group, Act! prints entire database.

[ Edited ]

If you select the all the contacts in your group, and then right click > Create Lookup, and then print, only 125 labels will be printed as long as you have selected 'Current Lookup' under the 'Create Report For' option.

 

Printing labels from a selected group is not a current option.

New Member
Posts: 2
Country: USA

Re: When printing a group, Act! prints entire database.

Gary, thanks for the guidance.