When doing a mail merge, ACT! pro 2011 does not record history when Word 2010 is the default Word Processor

mikefrisch · ‎01-16-2012

When doing a mail merge, ACT! Pro 2011 Version 13.1.111.0, Hot Fix 6 will record history with the ACT Word processor but will not record history when Word 2010 is the default Word Processor.

I've applied all the ACT! hot fixes.

mscott821 · ‎01-17-2012

Check out this knowledge base article: http://kb.sagesoftwareonline.com/app/answers/detail/a_id/26851

M. Scott Schaffernoth
Winnovative Technology Consulting, LLC

pbuchtmann · ‎02-01-2012

So this is a workaround and one has to ask will there be a hotfix release to fully repair this problem.

Thanks for the link

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.

mikefrisch · ‎02-01-2012

Thank you so much!

I was on the verge of buying the new version.

When doing a mail merge, ACT! pro 2011 does not record history when Word 2010 is the default Word Processor

When doing a mail merge, ACT! pro 2011 does not record history when Word 2010 is the default Word Processor

Re: When doing a mail merge, ACT! pro 2011 does not record history when Word 2010 is the default Word Processor

Re: When doing a mail merge, ACT! pro 2011 does not record history when Word 2010 is the default Word Processor

Re: When doing a mail merge, ACT! pro 2011 does not record history when Word 2010 is the default Word Processor