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When I print a letter, pop up doesn't come up to see if I want to save to history

New Member
Posts: 1
Country: United States

When I print a letter, pop up doesn't come up to see if I want to save to history

I am having a problem with my act 2009 v11.0.  When I try to print a letter to a contact, the pop up does not come up asking if I want to save the document in my history/ print envelopes.  The pop-up was working on Friday, now on Monday it is not.  Is there a preference that got turned off.  Please help!

 

Thanks,

Kyle

Moderator
Posts: 4,395
Country: USA

Re: When I print a letter, pop up doesn't come up to see if I want to save to history

Hello Kyle,

 

Which word processor are you using with ACT!?  If you're using Office 2007, try running the bat file in the KB article below.

 

No History Created After Printing a Merged Word Document