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What type of file is an ACT database supposed to be?

New Member
Posts: 5
Country: USA

What type of file is an ACT database supposed to be?

I am currently having issues with my Outlook history not being saved into each contacts file.

 

I looked at the database type when ensuring the contacts where added correctly into Outlook and noticed there are two file types; .alf and .pad

 

Outlook is only recongizing the .pad file. Which has led to (2) questions

1) Is the database supposed to be the .pad?

2) If so, why would ACT! be saving the database in a .alf format?

 

I would greatly appreciate any help, since I am very confused.

Employee
Posts: 1,163
Country: USA

Re: What type of file is an ACT database supposed to be?

There are 3 file types associated with your database.

 

.pad - which is a pointer (shortcut) file that opens an act database at the location specified within the file. You can take a look at it in notepad if you like

.adf - this is the actual database, Act's version of .mdf which is the default extension for SQL databases

.alf - this is the log file associated with the database

 

I know this doesn't solve the outlook history issue but hopefully it will clear up any questions regarding the file extensions associated with your Act database.

Matthew Wood
Act! SDK Support
Community Moderator
New Member
Posts: 5
Country: USA

Re: What type of file is an ACT database supposed to be?

That helps.

 

Yet, for some reason Outlook's history is still not being recorded into the history of the contacts.

 

What else could it be?

Nickel Elite Contributor
Posts: 934
Country: USA

Re: What type of file is an ACT database supposed to be?

I'm just guessing, but what about re-applying your most recent ACT! update / Hotfix?

Is your ACT! Quick Attach Toolbar showing up in your outlook toolbars?

Cheers - FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
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