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What happened to "record history"

New Member
Posts: 4
Country: USA

What happened to "record history"

I just got Act 2011 and there used to be a tab under "Contact" that said record history" where it would pull up the activity itself and then I could say, left message, completed or whatever.  I can't seem to see how to do that now.  Any ideas>  I see where I can record a history but I have to input all info each time.

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: What happened to "record history"

It's there, should be New History.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: USA

Re: What happened to "record history"

New history is there but I have to type in what the call was each time as opposed to recording the history of what was scheduled.  Does that make sense?

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: What happened to "record history"

Yes because what you're describing is clearing an activity which is a different operation.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: USA

Re: What happened to "record history"

So i guess I am trying to record an activity such as "left a message",  I used to just have to click on "contacts" then "record history"  So how do I record an activity?

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: What happened to "record history"

What was your previous version of the ACT! program? I don't recall ACT! ever doing what you describe unless you were clearing an activity that you had previously scheduled.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129