02-06-2014 04:59 AM
the web version is a "lighter version of ACT". It requires several browser settings and a few office integration programs to be installed and configured. IT is missing a few of the features of the desktop version. Things to watch out for are automatic updates to your browser before that new broswer version is supported.
IT is fairly easy to install and can integrate with local installs of MS office with some configuration. Does not have a way to do imports and some customization (reports and dashboards especially and database design prior to version 16 of ACT are not possible).
Client server works well if everyone is in the same place all the time. IT does not perform especially well over a vpn and for a out of the office solution, it may be better to go with synchronization or a Citrix/Terminal services model. Pros of Client /server are that everyone gets the full desktop version of ACT.
This is not an exhaustive list. It really just depends on what situation best fits your needs. Your favorite act consultant can help with this. I'm happy to talk people through this decision.
02-14-2014 07:18 AM