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Web Info Tab - Custom Fields

New Member
Posts: 1
Country: Canada

Web Info Tab - Custom Fields

HI!  I am using - 

 

Act! Pro Version 18.1.103.0, Update 3

 

I would like to use the "WEB INFO" tab to find some additional information.  I have tried this on my own, but no luck.  This is what I tried:

 

Pull up a contact on Twitter

http://www.twitter.com/{Twitter Username}

 

Search for a company on LinkedIn

http://www.linkedin.com/search?search=&keywords={Company}

 

Open up a url (I have a field called Sales Research which is a URL field with a link to a company on LinkedIn using the LinkedIn Sales Navigator premium subscription

{Sales Research}

 

Could this be a limitation with Act! Pro?

 

Thank you,


Alex

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Web Info Tab - Custom Fields

Hi Alex,

 

There is currently a known issue with this feature. This has been logged as defect D-04536. The contents from your custom field will not be added to the URL. We are currently investigating this issue and aim to fix the issue in a future update.

 

As a workaround, pre-existing layout fields should still work as expected (i.e. user fields 1-9).