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Web Info Tab - Custom Fields

New Member
Posts: 1
Country: Canada

Web Info Tab - Custom Fields

HI!  I am using - 


Act! Pro Version, Update 3


I would like to use the "WEB INFO" tab to find some additional information.  I have tried this on my own, but no luck.  This is what I tried:


Pull up a contact on Twitter{Twitter Username}


Search for a company on LinkedIn{Company}


Open up a url (I have a field called Sales Research which is a URL field with a link to a company on LinkedIn using the LinkedIn Sales Navigator premium subscription

{Sales Research}


Could this be a limitation with Act! Pro?


Thank you,


Posts: 4,030
Country: United_Kingdom

Re: Web Info Tab - Custom Fields

Hi Alex,


There is currently a known issue with this feature. This has been logged as defect D-04536. The contents from your custom field will not be added to the URL. We are currently investigating this issue and aim to fix the issue in a future update.


As a workaround, pre-existing layout fields should still work as expected (i.e. user fields 1-9).