02-11-2010 05:56 PM
02-12-2010 12:25 PM
There is no built-in function within Act! that will determine a contact's timezone, or populate another field based on the values of a specified field (ex: populate Timezone based on State).
One option is to create a new field in your database (ex: Timezone), then use the Lookup by State to determine all desired contacts. With the contacts identified in the Contact List you can then use the Edit > Replace Field option to populate the 'Timezone' field on each of the contact's records. It will only update those contacts displayed in the Contact List.
For instructions on creating a field: Managing Act! fields
Another option - there may be an add-on that will do what you need. One possible solution is 'Automatic Field Calculations', it states that it can be coded with If/Then statements to populate fields.
To view all certified Act! add-ons visit this website: Act! Add-ons
02-12-2010 01:06 PM
egrabber.com offers the AddressGrabberSuite for $59.95 - among the 4 functions included is
TimeZone Lookup for ACT! contacts - If your customers or clients are all over the country, you will appreciate this. Time Zone Lookup displays the current time and time zone for each contact as you navigate through ACT!. With this convenient feature you can prioritize your work or decide which if it's an appropriate time to call.