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Viewing someone else's calendar

Tuned Listener
Posts: 40
Country: USA

Viewing someone else's calendar

We just upgraded to ACT 2008.
 
Strange things are happening with our calendar feature.  For example, why, when someone has been assigned access rights to view and schedule the calendar of another, can't they see all of the appointments for one of their assignors?  Why can't a delegate edit an appointment on behalf of one of their assignors?
 
New Member
Posts: 1
Country: USA

Re: Viewing someone else's calendar

In ACT! 2008, just make sure that you have gone to the  "Select Users" tab and selected all the users that you would like to view their calendars. The "Select Users" tab is on the top of the calendar when you're viewing it about half way across the screen.
Tuned Listener
Posts: 40
Country: USA

Re: Viewing someone else's calendar

All filters are set properly.  We can see only a few of the appointments for a particular person.  For example, the user's calendar we are viewing shows an appointment at 2:00p, but another appointment set for 11:00a is not showing up.
 
 
Copper Contributor
Posts: 14
Country: USA

Re: Viewing someone else's calendar

[ Edited ]
Check their punch list as well.  (aka Task List)


Message Edited by ace-case on 01-30-2008 10:28 AM
V Flores
ACE Packaging Inc.
Package Design or Standard offerings we have it all. New car scent will cost extra.
Tuned Listener
Posts: 40
Country: USA

Re: Viewing someone else's calendar

Check their task list?  Tell me more. 
Copper Contributor
Posts: 14
Country: USA

Re: Viewing someone else's calendar

left side is calendar and task list.  left click the task list icon.  There is a chance they may have incorrectly selected a punch list task versus a calander task.  Very easy to confuse either one. 
V Flores
ACE Packaging Inc.
Package Design or Standard offerings we have it all. New car scent will cost extra.
Tuned Listener
Posts: 40
Country: USA

Re: Viewing someone else's calendar

No.  It is truly a "meeting."  I scheduled the appointment.  The other admin cannot see the appointment on the schedule, although her boss has given her access to view & schedule.  Yet, another appointment for the "boss" can be seen on the calendar.
 
Also, why don't all task lists show up for the 10 people you've chosen to view?
 
Thanks.
 
 
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Viewing someone else's calendar

Are you sure someone hasn't made the activity "Private"? Then only the user it's set for would be able to see it
Tuned Listener
Posts: 40
Country: USA

Re: Viewing someone else's calendar

I'm positive it's not been marked "private".  In fact, the meeting had several participants.  The admin could see some of the participants but not one.  Then several hours later it appeared.
 
What is the secret behind the delivery of intitations?  Timing? Situations causing delays?
 
 
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Viewing someone else's calendar

By "participants", do you mean users of your ACT! database or contacts?
 
Where was the admin looking to see them?