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View Lockup when adding Groups to Contacts or Activities

New Member
Posts: 2
Country: United States

View Lockup when adding Groups to Contacts or Activities

What is the status of the lockup / non-responsive issue when adding Groups to Contacts or Activities?  I've seen this mentioned on several posts, but haven't seen a solution yet.  Is there a fix?

 

I use ACT! by Sage 2010 Version 12.1.181.0, Hot Fix 1.  I run Windows Vista.

 

When I try to add a Group to a Contact or Activity, the program becomes unresponsive.  It looks like it's waiting for a response, but I don't see any dialog box.  My only option is to close the program in Windows Task Manager.  This happens on my database, and on the sample database.

 

Thank you. 

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New Member
Posts: 1
Country: United States

Re: View Lockup when adding Groups to Contacts or Activities

[ Edited ]
Same issue with my system.  ACT! by Sage 2010 Version 12.0.409.0, Hotfix 3.  Win7 Pro.  I have tried to place the new contact in a group when creating a new contact and have tried creating a new contact with no group, then opening it up again to move it to a group.  Same issues regardless of when the contact gets moved to a group.  The program freezes, locks up, or stops.  I went to download updates and there is one to download.  I am not sure if it will fix the issue and I am cautious of not muddying up the waters with an updated version.
Message Edited by Escondio on 03-20-2010 08:12 PM
New Member
Posts: 1
Country: USA

Re: View Lockup when adding Groups to Contacts or Activities

I'm running windows 7 64bit act 2010 and when i try to add a contact to a group and it locks up.  I'm a single user running it only on my laptop.  I've found nothing on the web or Sage's support knowledge base to solve this.

 

Help!