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Version Update

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Tuned Listener
Posts: 26
Country: NZ
Accepted Solution

Version Update

Hi,

I have just set up a new computer for one of our workers installing ACT Pro 2012, but the version is now 14.1.108.0, whereas our other computers are version 14.0.572.0.

 

How can I update the other computers to the new version.  I have tried the ACT Update under Help, one computer does nothing and the other says "Connection error.  Please try again", but this always does it, not just this time.  I have tried opening ACT as administrator but still doesn't work.

 

Trying to sync the new computer it says:

Synchronisation has failed.  The remote database is using a different ACT version than the main database.  Contact your Administrator.

 

Is there a link  we can go to, to download the new versions.  Or will we need to do a complete new install???

 

Thanks!!!


Accepted Solutions
Solution
Accepted by topic author chriso1
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Version Update

Updates and Hot Fixes can be found on the Sage ACT! Download Center.

 

You can download the update file, then apply it to the computers.

Greg Martin
Sage

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All Replies
Solution
Accepted by topic author chriso1
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Version Update

Updates and Hot Fixes can be found on the Sage ACT! Download Center.

 

You can download the update file, then apply it to the computers.

Greg Martin
Sage
Tuned Listener
Posts: 26
Country: NZ

Re: Version Update

Hi Greg

 

That worked great, thanks so much!!!

 

Regards

Chris