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'Value cannot be null' error when e-mailing

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Copper Contributor
Posts: 8
Country: Australia
Accepted Solution

'Value cannot be null' error when e-mailing

[ Edited ]

Running ACT 10.0.2 with Win XP2 and Office 2003. When sending an e-mail through Outlook by clicking a contact's e-mail address, the following error appears:

 

Value cannot be null.

Parameter name: type

 

Can only click OK and the e-mail does not appear. Any ideas?

Message Edited by Mark M on 08-03-2008 07:13 PM
Message Edited by Mark M on 08-03-2008 07:13 PM

Accepted Solutions
Solution
Accepted by topic author Mark M
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 8
Country: Australia

Re: 'Value cannot be null' error when e-mailing

All fixed! I just removed the Outlook Address book from ACT!, then did a Detect and Repair in Outlook, then added the Outlook Address Book back into ACT and reset Outlook as the e-mail in ACT.

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Solution
Accepted by topic author Mark M
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 8
Country: Australia

Re: 'Value cannot be null' error when e-mailing

All fixed! I just removed the Outlook Address book from ACT!, then did a Detect and Repair in Outlook, then added the Outlook Address Book back into ACT and reset Outlook as the e-mail in ACT.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: 'Value cannot be null' error when e-mailing

Glad to hear you resolved the issue. Thank you for sharing your solution with the community!

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.