07-11-2015 05:50 AM
As usual even though I've had ACT! check for updates it always says I have the latest version - I went to the website and found a couple of Service Patch releases and Hotfixes - of course there are no instructions that's very frustrating - come on Swiftpage get your ACT pun intended together.
So my version of ACT says Hotfix 2 - I can't tell if I have SP1, SP2, or SP3 - I downloaded each and tried to run it - when SP1 is extracted it says I'm already running a later version - same with SP2 - when SP3 runs it says that I have to uninstall the current version. REALLY???
This is VERY FRUSTRATING - I did this in an earlier update and it hosed my ACT! install completely - I had to reinstall an older version -
First of all - updates should be easy and done directly from the program - if there are patch releases could you provide some instructions/procedures for installing??? My God, you're a software company - and your focus always seems to be pushing us to the next release when there are so many things already wrong and buggy.
I just want to have the latest version of the software that I paid for - without having to uninstall and reinstall and work blind with no procedures on what needs to be done...
I get put off asking me to purchase an upgrade at a hefty price when you haven't fixed the isses in the previous version - each version should be an IMPROVEMENT - there are a lot of online businesses that can easily start taking your market share - they work, are relatively bug free - and just help you get your job done and provide access from any device - all without extra charge.
Can someone just tell me the procedure for upgrading to SP3? Does it fix bugs and improve stability? Or is this just a tremendous waste of time and effort that will hose my current install again???
07-12-2015 10:34 PM
07-11-2015 10:41 AM
07-12-2015 09:41 AM
My about ACT is showing 18.104.22.168, Hot Fix 2 - but I can't find any information on which Service Patches to apply and then should I apply Hot Fixes to those??? I can't seem to find any information that explains which should be applied when. And do you have to uninstall ACT! - download the SP release - install that??? SwiftPage has made this very confusing with no info on the appropriate installation steps...
07-12-2015 10:34 PM