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V. 9.0 changes the resolution on my display when I open it

fscsupport
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fscsupport
Posts: 7
Country: United States

V. 9.0 changes the resolution on my display when I open it

‎03-12-2009 06:18 AM

Anyone else having this problem?  When I open Act! (v. 9.0, 2007) it changes the default resolution on the PC's display from 1024X768 to 800X600.  It does this also when I hit the button to attach a document to a contact record, or if I open the Email function.  I have to go to the desktop properties to restore the default resolution.  I've tried "locking" the default display through Windows, but it still managed to change it.  ??
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Nickel Contributor
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Posts: 241
Country: United States

Re: V. 9.0 changes the resolution on my display when I open it

‎03-12-2009 06:19 AM

Never heard of this, what OS?
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dlunceford
Posts: 4,395
Country: USA

Re: V. 9.0 changes the resolution on my display when I open it

‎03-12-2009 07:01 AM

Right click the ACT! icon and select Properties.  On the Compatibility tab, make sure everything is unchecked.
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