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V. 9.0 changes the resolution on my display when I open it

New Member
Posts: 7
Country: United States

V. 9.0 changes the resolution on my display when I open it

Anyone else having this problem?  When I open Act! (v. 9.0, 2007) it changes the default resolution on the PC's display from 1024X768 to 800X600.  It does this also when I hit the button to attach a document to a contact record, or if I open the Email function.  I have to go to the desktop properties to restore the default resolution.  I've tried "locking" the default display through Windows, but it still managed to change it.  ??
Nickel Contributor
Posts: 241
Country: United States

Re: V. 9.0 changes the resolution on my display when I open it

Never heard of this, what OS?
Moderator
Posts: 4,395
Country: USA

Re: V. 9.0 changes the resolution on my display when I open it

Right click the ACT! icon and select Properties.  On the Compatibility tab, make sure everything is unchecked.