09-21-2010 12:17 PM
When logging onto my computer i am not able to look up any of the users on our system but if i log directly onto our server they all show up?? When on my PC i can go to lookup/advanced/users and all of the users show up but if i go to lookup/last name and type in a users name it says they are not in the system. Any ideas on why this is happening? I ran a repair and also reset the preferences with no luck.
09-21-2010 01:47 PM
Welcome to the Act! Online Community!
When you perform your Lookup, be sure to expand the 'Show More Options' button and put a check mark in the 'Include Users' box.