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Users do not show up

New Member
Posts: 2
Country: USA

Users do not show up

When logging onto my computer i am not able to look up any of the users on our system but if i log directly onto our server they all show up?? When on my PC i can go to lookup/advanced/users and all of the users show up but if i go to lookup/last name and type in a users name it says they are not in the system. Any ideas on why this is happening? I ran a repair and also reset the preferences with no luck.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Users do not show up

Hello Dproch,

Welcome to the Act! Online Community!

 

When you perform your Lookup, be sure to expand the 'Show More Options' button and put a check mark in the 'Include Users' box. 

Greg Martin
Sage