User attached same email to thousands of ACT records

[TCAGE]

I kid you not!  lol

It's not a huge problem but it's annoying.  Is there any way to bulk delete this one email history out of thousands of records?  I looked in the Attachments folder, and I cannot find a file with the same name.

Any other suggestions?  Thanks!

[jonmklub · Accepted solution]

Create a new group where the group Criteria is all contacts. *(create date= contains data). This puts all your contacts into a single group.  Go to the History tab.  Then you will be able to filter history by the date all the emails were added. From here you can select all the offending emails accross all contacts and delete them.

[jonmklub · Accepted solution]

Create a new group where the group Criteria is all contacts. *(create date= contains data). This puts all your contacts into a single group.  Go to the History tab.  Then you will be able to filter history by the date all the emails were added. From here you can select all the offending emails accross all contacts and delete them.

[TCAGE]

Thank you!  I expected to find the same email a thousand times, but I only found one.  I deleted it and it appears to have removed it from all records.

I appreciate your help!