Community
Showing results for 
Search instead for 
Do you mean 
Reply

User ID and password

New Member
Posts: 2
Country: USA

User ID and password

Hi. I have inherited today the ACT! Administrator duties for my group. A new employee does not yet have a desktop, so I can not load the software, but we also have the web access. How do I set up a new user ID and password for the web access to the software?
Nickel Super Contributor
Posts: 441
Country: UK

Re: User ID and password

Open the db in the windows client on the server or another machine.  Click Tools -> Manage Users and add the new user.  Note you must be logged in as an admin to do this.
 
Tom
New Member
Posts: 2
Country: USA

Re: User ID and password

Thanks so much Tom. I figured it was something simple like my user access. Apparently I am the administrator in name only because I can see this in tools, I just can't do it yet! I appreciate your prompt confirmation.