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Upgraded to windows 10 and now ACT crashes every time I try to paste in a jpg into a note.

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New Member
Posts: 60
Country: USA

Upgraded to windows 10 and now ACT crashes every time I try to paste in a jpg into a note.

[ Edited ]
  1. ACT notes won't accept a Microsoft Word table.
  2. So as a work around  I've been pasting tables into PowerPoint as a picture and then pasting the picture into my ACT note.
  3. When I ran ACT in Win 7 that worked fine. I did this THOUSANDS of times with no problem.
  4. I upgraded to Win 10 and now pasting a picture in a note box CRASHES ACT HARD!!! It locks up the whole computer.
  5. If I wait 4+ minutes ACT will come back and release my computer but it still crashes every time I attempt to paste a picture from PowerPoint.
  6. Is this a known issue? Is there a fix?
  7. I've attached the current crash error I'm getting I DON'T KNOW THAT IT'S RELATED. I hope it helps.

Thanks for your help.

 

PS - ACT should be able to handle a Word table... these work-arounds are crazy. 

 

 

Act! Pro Version 16.3.11.0, Hot Fix 1

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Copper Contributor
Posts: 36
Country: United_Kingdom

Re: Upgraded to windows 10 and now ACT crashes every time I try to paste in a jpg into a note.

Act v16 is not officially compatible with Windows 10.

https://help.act.com/hc/en-us/articles/360024418533-Act-Compatibility-Matrix

 

Can you attach your file to the Documents tab rather than pasting into Notes?

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New Member
Posts: 60
Country: USA

Re: Upgraded to windows 10 and now ACT crashes every time I try to paste in a jpg into a note.

We upgraded to the current version. ACT 16 is just too unstable. I was a beta tester for ACT v1 in 1985ish. It ran in DOS.

I can't believe how little ACT has evolved. It's been 35 years!!!

 

The new version is more stable but still has problem with Win 10.

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Platinum Elite Contributor
Posts: 14,849
Country: Australia

Re: Upgraded to windows 10 and now ACT crashes every time I try to paste in a jpg into a note.

What version of Act!? There are differences between v21 and v22
Re the evolution, most of the new stuff is only in Premium.

As to that error, it looks like a Word issue from what I can see when searching for it. Have you tried an Office repair?

You could always attach the Word docx directly to the Note or History