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Updating a field on one record is adding the information to all records

New Member
Posts: 1
Country: United Kingdom

Updating a field on one record is adding the information to all records

I am a new user to Act! by Sage so this may be a simple question!

 

I am using Act! by Sage 2008 (10.0) Version 10.0.2.191

 

All of our records contains a 'retrain date' field.  I have added a date to this field i.e. 13/10/09 one one record however if I then search for a different record and add a date to that record, i.e. 11/08/09, it changes the date of the previous record to 11/08/09 also.

 

This happens on numerous records - they update with the last date entered. 

 

Am I doing something wrong?  Has anyone experienced this at all?

 

Thank you in advance!

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Updating a field on one record is adding the information to all records

If you refresh the screen (Ctrl+F5), does the data display correctly?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.