Community
Showing results for 
Search instead for 
Do you mean 
Reply

Updating Act 16.0 to SP3

New Member
Posts: 2
Country: USA

Updating Act 16.0 to SP3

Currently have Act! Pro Version 16.0.291.0, Hot Fix 5, running locally on Windows 7.

Trying to update to SP3 to overcome the known issue caused by Microsoft .NET 4.6.2 regarding crashing when attaching documents in History tab. (see related threads)

Logged onto Act as Administrator by right clicking on Act icon on desktop, chose Help...Act! Update...., it says updates are available, starts downloading that update, then says "This update does not apply to this version of ACT!, please verify you have the correct update."  Stuck here because Act! Update chose what to try to download.  Thanks.

Silver Super Contributor
Posts: 2,328
Country: USA

Re: Updating Act 16.0 to SP3

You can download the service pack from the following link.

 

http://www.act.com/resources/downloads/act-pro-v16

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
New Member
Posts: 2
Country: USA

Re: Updating Act 16.0 to SP3

No problem downloading the file act16sp3hf1.exe from the link you suggested.  However, upon running that file, the same error message appears:

"This update doesn't apply to this version of ACT!, please verify you have the correct update."

Bronze Super Contributor
Posts: 1,544
Country: United_Kingdom

Re: Updating Act 16.0 to SP3

Hi JH_WHHF,

 

You probably need to download and install SP3 first before trying to install SP3 Hotfixes?

 

Try http://cdn.act.dlm.swiftpage.com/3617/act_pro16_sp3x11_us_update.exe first then try the HF3.


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
New Member
Posts: 1
Country: Canada

Re: Updating Act 16.0 to SP3

I have Pro Version 16.0.291.0, Hot Fix 4.

 

How do I stop the program from crashing when I click on the Documents tab?

Bronze Super Contributor
Posts: 1,544
Country: United_Kingdom

Re: Updating Act 16.0 to SP3

Hi okmortgageteam,

 

Try the following link to upgrade to v16 SP3

 

http://cdn.act.dlm.swiftpage.com/3613/act_pro16_sp3x11_ca_update.exe

 


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org