Community
Showing results for 
Search instead for 
Do you mean 
Reply

Updating ACT 2009 on Windows 7 Prof.

New Member
Posts: 1
Country: USA

Updating ACT 2009 on Windows 7 Prof.

I just purchased a new laptop running Windows 7 Professional and installed ACT 9.0.  I tried to update it using live update and it says I need to be an Adminsitrator to proceed.  I am the only user of the computer--I only have one account on the computer.  How do I get around this message and update ACT?
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Updating ACT 2009 on Windows 7 Prof.

Hello Kballard8,

Welcome to the Act! Online Community!

 

With Vista and Windows7 even if your Windows Username is set as 'administrator' you have restricted access.  Here are the steps to resolve this message: 

- close Act!

- right click on Act! icon > select Properties

- select Compatibility tab

- at bottom of tab > enable the box for 'Always Run as Administrator'

- click OK to apply and close the window

- open Act! as normal (double click on icon) > it is now set to run as administrator and you should be able to install the update

 

If this option is not available on the Compatibility tab, do this: right click on Act! icon > select Run As Administrator.  This does the same thing but you'd have to do it each time you launch Act!. 

 

 

 

Greg Martin
Sage