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Update from ACT!2000 to ACT!2009

New Member
Posts: 1
Country: Brazil

Update from ACT!2000 to ACT!2009

Dear all,


I'm trying to update a file from ACT!2000 (5.0) to ACT!2009. But I receve a message, related bellow. Does anybody know how can I solve the problem?



Updating database...The picklist is missing for the field 'Home Postcode'. It will be populated with default data.An exception occurred changing the schema. Your previous ACT! database cannot be converted. See the Start Here guide for more information.

The descriptor name E-Mail 2 is already in use and cannot be applied"

Copper Elite Contributor
Posts: 108
Country: United States

Re: Update from ACT!2000 to ACT!2009



Here is what I suggest.  First, you should check to make sure you database has no errors.  You can do this by running the program Actdiag.exe which should be located in the Act! folder.  Once you are sure your database is clean, you should review the following website: Answer ID 22946, How to Convert an ACT! 3.x - 6.x Database to ACT! by Sage 2009 (11.0).


See if that works for you.