Community
Showing results for 
Search instead for 
Do you mean 
Reply

Update deleted Outlook Contacts

New Member
Posts: 1
Country: USA

Update deleted Outlook Contacts

I updated to Sage ACT! Pro 2012 Version 14.1.108.0 today, backed everything up as suggested. It updated the Act Data Base and now my Outlook contacts are gone. When I try to Sync through connections none of my Act contacts sync to Outlook. I added a test to my Act Calendar and it synced over to my Outlook Calendar. Any suggestions?

Copper Elite Contributor
Posts: 219
Country: Canada

Re: Update deleted Outlook Contacts

You might want to double-check your Outlook Synchronization Preferences (Tools|Synchronize with Outlook) to see that nothing has changed there.

Mark Rogers
Act! v16 HF5, Office 365 SBP
Silver Elite Contributor
Posts: 3,313
Country: United_Kingdom

Re: Update deleted Outlook Contacts

You might want to double-check your Outlook Synchronization Preferences << Check that at least one of the sync sets is selected. I've seen them all become deselected on occasion, which removes all the synced Contacts from Outlook.
Jeff Granger
UK ACT! Specialist and Trainer

ACT Training Throughout The UK
www. bigbluemarketing.co.uk