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Update and Hot Fix question...

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Copper Contributor
Posts: 54
Country: USA
Accepted Solution

Update and Hot Fix question...

I am running ACT! 2012 Pro on a Windows 7 system.

 

Under About ACT!  I get:

 

Sage ACT! Pro 2012 Version 14.0.572.0, Hot Fix 2
English (United States)
Sage Software, Inc.

 

How do I make sure I am running the lastest SP version and Hot Fix?  Should they be installed/upgraded in a certain sequence?  I will backup, but is there anything else I need to be aware of before I install latest SP or Hot Fix, if indeed I need to?

 

Thanks!

 

jack


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Solution
Accepted by topic author jlindync
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Update and Hot Fix question...

[ Edited ]

Jack,
The latest build of ACT! 2012 is 14.1.108.0 Hot Fix 3. This is with Service Pack 1 applied, with Hot Fix 3 for that build. Here are the Knowledgebase articles for these updates:

ACT! 2012 Service Pack 1
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2850...

Latest Hot Fix for 2012 SP1
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2881...

If you are using a shared database or a remote database syncing to main database, then all machines using ACT! 2012 must apply these updates, starting with machine hosting the main database.

 

To run the updates on Windows 7 and Windows Vista machines, right-click on the downloaded update file and select "Run As Adminstrator".

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

View solution in original post


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Solution
Accepted by topic author jlindync
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Update and Hot Fix question...

[ Edited ]

Jack,
The latest build of ACT! 2012 is 14.1.108.0 Hot Fix 3. This is with Service Pack 1 applied, with Hot Fix 3 for that build. Here are the Knowledgebase articles for these updates:

ACT! 2012 Service Pack 1
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2850...

Latest Hot Fix for 2012 SP1
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2881...

If you are using a shared database or a remote database syncing to main database, then all machines using ACT! 2012 must apply these updates, starting with machine hosting the main database.

 

To run the updates on Windows 7 and Windows Vista machines, right-click on the downloaded update file and select "Run As Adminstrator".

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Copper Contributor
Posts: 54
Country: USA

Re: Update and Hot Fix question...

Thanks... Done, and Done.