Community
Showing results for 
Search instead for 
Do you mean 
Reply

Unshare a database Pro V19

Accepted Solution Solved
Copper Contributor
Posts: 16
Country: USA
Accepted Solution

Unshare a database Pro V19

I have had to reinstall Act V19 (problems with Microsoft).

Done that.

I restored my backup database. Problem - I cannot open because it is asking for the user name & password. I am sure I do not have a password (I'm single user) but no idea what my user name was (is that case sensitive?)   Or I have to be Administrator. Well I'm the only user so technically I am admin. 

 

How do I open my backup?

Thanks.

 


Accepted Solutions
Solution
Accepted by topic author bearcat
‎03-30-2017 06:04 AM
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Unshare a database Pro V19

[ Edited ]

Hi bearcat,

Glad to hear you're back up and running.

For reference, every user of Act! has a username. You can see them by clicking on Tools > Manage Users. By default, the username is the same as their contact name.

Usernames are not case sensitive
Passwords are optional, and can be left blank.

View solution in original post


All Replies
Copper Contributor
Posts: 16
Country: USA

Re: Unshare a database Pro V19

Yahoo! I figured it out.
For others-
With Windows 10; you rt click on the Act Pro tab. It gives you an option to logon as Admin. I did. Then restore database (had to give new name) & did not use a user name since I didn't have one.
Up & running. With nearly 5500 contacts I was panicking.
Solution
Accepted by topic author bearcat
‎03-30-2017 06:04 AM
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Unshare a database Pro V19

[ Edited ]

Hi bearcat,

Glad to hear you're back up and running.

For reference, every user of Act! has a username. You can see them by clicking on Tools > Manage Users. By default, the username is the same as their contact name.

Usernames are not case sensitive
Passwords are optional, and can be left blank.