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Universal Search Does Note Work in Act! 2013

New Member
Posts: 4
Country: USA

Universal Search Does Note Work in Act! 2013

The Universal Search does not work.  I get the following error message:

 

"A connection error occured when running your search and no results are available to dispaly. Please contact your administrator."

 

I am the administrator.  I am running Act! PRO on a Windows 7 machine . I did try nto restart ACT! Serrvice Host and ACT! Smart Task Service Host but that did not work.  I also can't serch or filter by right clicking in a field. I can't afford the $100 technical support fee. Is anyone willing to help me? Thanks in advance for your consideration.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Universal Search Does Note Work in Act! 2013

Is it a shared database on a server, or local?
What build of Act! from help | about?
New Member
Posts: 4
Country: USA

Re: Universal Search Does Note Work in Act! 2013

I am using ACT! Pro 2013 Version 15.1.108.0. It is not a shared database nor on a server. Thank you for taking the time to help me.