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Uninstall vs. Remove

Tuned Listener
Posts: 18
Country: United States

Uninstall vs. Remove

Is it dangerous to simply uninstall ACT v9 (via  control panel) and then install ACT v11 or would it be better if I manually / cumbersomely remove ACT v9 and then install v11?

 

I am concerned about messing up the registry doing a manual remove. I've been to that movie before.

 

Neil in LA 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Uninstall vs. Remove

No need to the the registry remove... if you want to get rid of all ACT! keys, use the Uninstaller.exe from the ACT! KB 19338

Tuned Listener
Posts: 18
Country: United States

Re: Uninstall vs. Remove

Where does one find this ACT! KB 19338
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Uninstall vs. Remove

From www.act.com - Support menu, Knowledge Base

Change the "Search By" to Answer ID and put the KB number in Search Text and click Find

Moderator
Posts: 4,395
Country: USA

Re: Uninstall vs. Remove

Hello,

 

The ACT! Uninstaller.exe is a brute force uninstaller and should only be used if you're having serious issues.  A removal from add/remove programs should be fine with upgrading to ACT! 2009.

 

 

Regards,

 

dlunceford

New Member
Posts: 1
Country: United States

Re: Uninstall vs. Remove

I need to uninstall'remove ACT 2009 from one computer and install it on another totally separate machine.  When I try to uninstall through the control panel, all it will attempt to do is an upgrade of the product. 

 

Can somewone point me in the right direction to accomplish my goal?

 

Ron

 

Moderator
Posts: 4,395
Country: USA

Re: Uninstall vs. Remove

Uninstall using the ACT! Uninstaller.

 

How to Use the ACT! Uninstaller.exe file

New Member
Posts: 1
Country: USA

Re: Uninstall vs. Remove

hi, could you please tell me where is and/or how to download the ACT! uninstaller.exe file?

Thanks

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Uninstall vs. Remove