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Uninstall Addins, How to?

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Copper Contributor
Posts: 75
Country: USA
Accepted Solution

Uninstall Addins, How to?

Can someone tell me how I can uninstall ACT! Addins?

 

Thank you!

 

Alex


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Accepted by topic author alexlimbert
‎09-25-2015 03:20 AM
Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Uninstall Addins, How to?

Some addins will add an uninstall choice in your windows Start menus programs.

 

Others may be listed in the Add/Remove programs control panel app.

 

Really basic ones, you will have to remove the file(s) from the ACT! plugins folder (be sure that ACT! is closed and that you know which files!).

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Platinum Elite Contributor
Posts: 14,580
Country: Australia

Re: Uninstall Addins, How to?

Solution
Accepted by topic author alexlimbert
‎09-25-2015 03:20 AM
Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Uninstall Addins, How to?

Some addins will add an uninstall choice in your windows Start menus programs.

 

Others may be listed in the Add/Remove programs control panel app.

 

Really basic ones, you will have to remove the file(s) from the ACT! plugins folder (be sure that ACT! is closed and that you know which files!).

Highlighted
Copper Contributor
Posts: 75
Country: USA

Re: Uninstall Addins, How to?

Thank you.

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Uninstall Addins, How to?

New Member
Posts: 1
Country: USA

Re: Uninstall Addins, How to?

I have the same question.  I basically want to remove all Act default plugins from Microsoft Office.  We are using Act Pro 2011 and I do not see any uninstall choice in Start menu programs, and no option in Control Panel to remove plugins.  Right now, when I open Microsoft Word or Excel, it loads the Act Plugin.  I know I can manually remove this from within Word or Excel, but since we are running this on a Remote Desktop Services server, we would have to do this for lots of users.  On the server we have this folder, C:\Program Files (x86)\ACT\Act for Windows\Plugins  can I safely remove all the files in this folder or is there a better way to globally remove/disable all the default Act Plugins?

Platinum Elite Contributor
Posts: 14,580
Country: Australia

Re: Uninstall Addins, How to?

New Member
Posts: 6
Country: United_Kingdom

Re: Uninstall Addins, How to?

Act Add-ins crash Office apps.

I am using Act Pro Version 21 with Office H&B 2016.  The Act Add-in 'crashes' Outlook (Outlook disables the Add-in.)  The Act Add-in crashes Word - ditto.  Yes, I know how to disable/remove COM Add-ins (I am an IT professional of many years standing).  Once I have removed the Act Add-in from, say Outlook, it simply re-installs itself randomly and I have to do it again (and again, and again).  I have absolutely no use for the Add-ins and simply want shot of them ALL totally and permanently.  Why would I use a program that is so badly written that it behaves like this?  I have used Act since it was first sold on floppy disks and it has been great until now.  There MUST be a way (registry hack if you must) to kill the Add-ins.

Platinum Elite Contributor
Posts: 14,580
Country: Australia

Re: Uninstall Addins, How to?

@Dipstick 

 

I haven't seen that behaviour in the current builds.

 

1. Are you using Update 7?

2. When it crashes, is there an error in the Event Log?

3. Have you tried an Office Online repair?

4. Could be another add-in is conflicting with it... possibly your AV? Maybe try temporailly disabling the others (starting with the AV) and see if you can identify the cause?

New Member
Posts: 6
Country: United_Kingdom

Re: Uninstall Addins, How to?

Hi GL and many thanks for coming back so rapidly.  OK, in answer to your points.

 

1.  No. I am on 21.0.295.0. Update 5.  So that is one thing I must obviously correct.

 

2.  I will check the Event log next time.

 

3.  This copy of Office has behaved impeccably until Act was loaded.  I am not going to try to repair something which ain't broke!

 

4.  AV is Norton and that has never given any issues on this or any other installation I manage.  Sorry, Act is the culprit here.  If it is conflicting with something as major as Norton then it should not be and is badly written if it does so.

 

Regards,

Dipstick