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Unattached Messages (automatic removal)

Copper Contributor
Posts: 157
Country: United States

Unattached Messages (automatic removal)

[ Edited ]

I have "Not Attached Messages" set to be automatically removed after one day (under the advanced tab).  Unfortunately, these unattached messages (primarily e-mails to people not in my database) accumulate and are not being automatically removed.

 

Are there any other settings that would make this automatic as manual removal is somewhat tedious?  

Copper Contributor
Posts: 157
Country: United States

Re: Unattached Messages (automatic removal)

[ Edited ]

Why are my "not attached" email history messages accumulating and not being automatically removed after the selected time period has past? 

 

Is this normal?