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Unable to schedule Outlook synchronization

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New Member
Posts: 2
Country: USA

Unable to schedule Outlook synchronization

Hello.  I am trying to schedule the ACT-Outlook synchronization.  Whatever settings I use, the sync does not automatically happen.  (Manual sync works fine.  No errors.)

 

I have ACT! version 20.1.120.0 Update 7 and Outlook 2016.  Running as standard user, not admin.

 

Below are my settings. 

--No matter what settings I choose under 'Schedule Automatic Synchronization', the 'Automatically Synchronize' field says 'No' on the main Preferences window.

--'Email systems' is none because we don't use ACT to email.  We just want calendar and contacts sync'd.

 

ACT-Outlook1.pngACT-Outlook2.pngACT-Outlook3.png

 

 

As I said, manual sync works fine.  Any suggestions for getting the automatic sync to work?

 

 

 

 

  

 

 

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Nickel Elite Contributor
Posts: 619
Country: USA

Re: Unable to schedule Outlook synchronization

Attached File...

Juan Carlos Otero Garcia
juancarlosotero@protonmail.com
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New Member
Posts: 2
Country: USA

Re: Unable to schedule Outlook synchronization

Thank you for the suggestion.  Unfortunately, it did not fix the issue.  

 

I can run the sync manually.  But it still won't run automatically from the schedule.  

 

Any other suggestions are welcome.