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Unable to reinstall Act 2008

New Member
Posts: 8
Country: United States

Unable to reinstall Act 2008

I was forced to reinstall Act 2008.  I can't register by internet or by phone because I can't get an installation code. Serial # has been reset several times- still doesn't work.   KB articles don't help because files refered to don't exisit on my computer.  I don't want to be foreced to upgrade- I want my ACT 2008 back.   Any ideas?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Unable to reinstall Act 2008

When you previously registered it, it would have email'd you with the install code.

After you've installed more than (I think) 3 times, you need to call Sage and they'll verify you as the legit owner and should be able to give you a code to release it.
New Member
Posts: 8
Country: United States

Re: Unable to reinstall Act 2008

I called Sage, they verified me, reset my serial # several times. They would not give me a code. Now what?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Unable to reinstall Act 2008

If they're reset it (this time) it should work (for this install) ... basically, once you get past the limit, you need to call every install
New Member
Posts: 8
Country: United States

Re: Unable to reinstall Act 2008

I did, 3x, each time they claim to have reset the serial #- but it never worked- they sent me to the community for help. Quite frankly these people are useless. I am in this boat because I followed the KB instructions. Nowhere did it say that the reinatall might not be possible.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Unable to reinstall Act 2008