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Unable to import/restore ACT! 2009 database

New Member
Posts: 1
Country: United States

Unable to import/restore ACT! 2009 database

[ Edited ]

I have ACT 2009 and I had it backed up on carbonite.  Got a virus and had to clean my Cdrive and reinstall ACT and import database.  The database seems to be there on the desktop, but I can't get ACT to import it.  Can you help?

 

[Edit: Subject edited to match topic of thread]

Message Edited by ghollister on 05-06-2010 01:24 PM
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Unable to import/restore ACT! 2009 database

You can't just import it... you need to open it.

 

What files have you got?

  • To restore, you need a ZIP backup
  • To open it, you need the ADF/ALF and the database files folder - if you have these, delete the PAD file, then open ACT! and: File | Open (change file type to ADF) and select the file