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Unable to edit USER FIELDS after adding and deleting a field

New Member
Posts: 1
Country: USA

Unable to edit USER FIELDS after adding and deleting a field

We are using Act 2014 edition. After adding a specific date field in USER FIELDS, I was unable to edit or see any of the data in my USER FIELDS category. The data is still there, because if you view it as a list, you can see the data in the user fields.

 

What did I do? I deleted the added USER FIELD but it still doesn't allow me to view or edit ANY of the data is USER FIELDS.

 

This is messing with us pretty badly, our office is basically at a standstill until we can get this working again. Thanks for your help :\

Bronze Super Contributor
Posts: 1,537
Country: United_Kingdom

Re: Unable to edit USER FIELDS after adding and deleting a field

Are you trying to do the editing in a Remote Database. This is not possible, only on the main Publisher database.

David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org