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Unable to convert the attachment

New Member
Posts: 4
Country: USA

Unable to convert the attachment

Just upgraded from ACT 6.0 to 2008, Ver 10.  The conversion was done by an ACC and everything is fine, except I can't open my attached email.  The error message in the history reads "Unable to convert the attachment 'S:\ACT Attached Emails\JODONFSS.ima' the file is missing.  My file is not missing, because I can go to this folder and open the email attachment.

 

Does anyone know of a fix for this problem?

 

Thanks, Sandra

Moderator
Posts: 4,395
Country: USA

Re: Unable to convert the attachment

Sandra,

 

The only way to fix this is to reconvert your ACT! 6.0 database.

 

How to Convert an ACT! 3.x - 6.x Database to ACT! by Sage 2008 (10.0)