01-23-2014 12:24 PM
I have two business machines running windows 7 and Act Pro 2013. I have two user licenses for myself and my office manager. On the machine where our database is stored, I have no problems attaching letters into a contact history. From my office manager's machine, I can attach notes but not anything into the history or documents. I think have the database shared correctly. I went to tools>Adman> and checked allow notes editing, allow history editing, Allow history creation, Allow files to be attached, Allow email messages are all checked. I am hoping someone can help!
01-24-2014 12:28 PM
check permissions to the ACT folders make sure everyone has full permissions.
You should be able to browse outside of Act! to the folder, see if you can create a txt document. Then delete it.