09-14-2014 01:51 PM
Had to replace my hard drive recently. Reloaded ACT! Restored from an old backup file. Now, for some reason, I am unable to add static members to Groups. I can move the name over and it shows in the list, but, when I go back to the Group, the names are not added! ????
I've read the Help in the Index and tried to follow it. Never had this problem before.
09-18-2014 05:30 AM
09-18-2014 06:20 AM - edited 09-18-2014 06:23 AM
Did you remember to download / install your spk1 / hotfix7?
do it here manually from the act download center - close act b4 installing updates.
Still have prob?
These two links will tell you how to resolve issue- cheers - FSBill
09-18-2014 12:22 PM
09-18-2014 12:40 PM
09-18-2014 02:11 PM - edited 09-18-2014 02:12 PM
Need more info please
Reference your ACT! / Help / About and let me know what is your complete and full version info
such as Sage ACT! Pro 2011 Version 18.104.22.168, Hot Fix 6
When you manually download your updates, normally you would download and install the service pak1 item
then download / install the file for svcpak1 / hotfix 7? or most recent hotfix item? see date ..