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UNABLE TO ACCESS HTML MODE FOR EMAIL

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Copper Contributor
Posts: 5
Country: USA
Accepted Solution

UNABLE TO ACCESS HTML MODE FOR EMAIL

I have ACT! by Sage 2007 (9.0) Version 9.0.1.162, Hotfix 1

 

I use Outlook Express for my email.

 

None of the "advanced" features buttons are active which includes adding hyperlinks.

 

I have set the preferences to HTML but when I click on an email address in a contact, the text version of the email client is activated.

 

What's up? 


Accepted Solutions
Solution
Accepted by topic author FroggyZ
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 5
Country: USA

Re: UNABLE TO ACCESS HTML MODE FOR EMAIL

Thank you for your response.

I will act accordingly.

 

FroggyZ 

View solution in original post


All Replies
Moderator
Posts: 4,395
Country: USA

Re: UNABLE TO ACCESS HTML MODE FOR EMAIL

FroggyZ,

 

ACT! is working properly.  This is a limitation of Outlook Express that doesn't allow external applications to use HTML formatting.

 

This information can be found in the following knowledgebase article.

Using Outlook Express as Your E-mail Client in ACT!

 

Solution
Accepted by topic author FroggyZ
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 5
Country: USA

Re: UNABLE TO ACCESS HTML MODE FOR EMAIL

Thank you for your response.

I will act accordingly.

 

FroggyZ