07-08-2008 08:32 AM
I have ACT! by Sage 2007 (9.0) Version 18.104.22.168, Hotfix 1
I use Outlook Express for my email.
None of the "advanced" features buttons are active which includes adding hyperlinks.
I have set the preferences to HTML but when I click on an email address in a contact, the text version of the email client is activated.
07-10-2008 07:28 AM
ACT! is working properly. This is a limitation of Outlook Express that doesn't allow external applications to use HTML formatting.
This information can be found in the following knowledgebase article.