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Two envelopes feed

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Copper Contributor
Posts: 14
Country: United States
Accepted Solution

Two envelopes feed

When I need a single contact envelope to print, I have an envelope print with the "Contact" information correctly but then another blank envelope is fed immediately afterward.  When I go to the drop down menu it indicates that 2 envelopes will print.  Currently, to compensate for this problem I ask to print envelope 1 of 1.  Does anyone have a remedy for this problem? 


Accepted Solutions
Solution
Accepted by topic author lborko
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Two envelopes feed

Open the envelope template for editing and reduce the height of the detail section to 3.5 inches.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

View solution in original post


All Replies
Solution
Accepted by topic author lborko
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Two envelopes feed

Open the envelope template for editing and reduce the height of the detail section to 3.5 inches.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Loyal Listener
Posts: 75
Country: United States

Re: Two envelopes feed

I realize this is an old post, but I am having the exact problem. Envelope prints and then there is a blank page. I have tried editing the envelope without success. Setting the height to 3.5 does not save. After entering 3.5" and hitting print it goes back to 4.1 before it prints.

 

Any suggestions?

Copper Contributor
Posts: 133
Country: Canada

Re: Two envelopes feed

I am also having the same problem. (ACT 2010 Premium)

 

Also, we have an envelope printer that I use - for printing envelopes. But I have to set it as the default printer first, go back to ACT and print and then reset my default printer - to my default printer... Why does ACT not handle multiple printers.

 

Is this not the year 2010?

Copper Contributor
Posts: 133
Country: Canada

Re: Two envelopes feed

No ideas?