12-14-2010 04:32 AM
I work from two computers with my act data base and always restore each data base all the time. Well we just got a new computer. I restored the data base on the new computer and all went well. But now when I tried to restore my old computer data base from my new computer data base it is telling me " to finalize registration must login first" on my old computer. Do you think it just needs the old registration number....because I have nowhere to login on this old computer.
I am so frustrated please someone help!
12-14-2010 05:06 AM
12-14-2010 07:57 AM - edited 12-14-2010 07:57 AM
Welcome to the Sage ACT! Community. I agree with Mike that backup and restore is not the best way to utilize the same database on two machines, but rather sync. If the two machines are not networked, then you can use a free VPN via the internet to sync the two machines. See KB Article 23333 for more information.
However, if you decide to stick with backup/restore, then let's address the message your are receiving. I'm willing to bet to that your new machine is using either Vista or Windows 7, so this error is most likely caused by User Account Control (UAC). There are two methods you can use to get around this:
Close ACT! and then reopen it by right-clicking on the ACT! icon and selecting "Run As Administrator" (instead of double-clicking). You will have to open ACT! this way every time.
Disable or lower the settings for UAC. For instructions, see one of the following Knowledgebase articles:
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.