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Trying to create copy of 2012 Pro DB for restore in 2013 Pro (Multiple error messages)

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New Member
Posts: 5
Country: USA

Trying to create copy of 2012 Pro DB for restore in 2013 Pro (Multiple error messages)

I just installed 2013 Pro on a new PC.  I have 2012 Pro on an older PC.  I've tried to save the 2012 DB using "Save Copy As" and "Backup" functions, but I'm receiving the following:

 

"Cannot insert duplicate key row in object "  'sys.syscommittab' with unique index 'si_xdes_id'.  Failed to flush the commit table to disk in dbid 10 due to error 2601."

 

Might someone have any ideas for me?  Thanks in advance! 

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Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Trying to create copy of 2012 Pro DB for restore in 2013 Pro (Multiple error messages)

[ Edited ]

Hello Crriege,

Welcome to the Sage ACT! Online Community!

 

Here is an article with instructions for this error: KB Article 28141

Greg Martin
Sage
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New Member
Posts: 5
Country: USA

Re: Trying to create copy of 2012 Pro DB for restore in 2013 Pro (Multiple error messages)

Thank you for the quick reply.  When I clicked on the link, I received the following error: "Access Denied | Accès Interdit | Zugang Verbot ... Reason: Please contact your Knowledge Center Administrator."  Did I maybe miss something?  Thanks

 

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New Member
Posts: 5
Country: USA

Re: Trying to create copy of 2012 Pro DB for restore in 2013 Pro (Multiple error messages)

Thanks ... You pointed me in the right direction.  I think I've been able to work throught it.  I appreciate the help!

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Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Trying to create copy of 2012 Pro DB for restore in 2013 Pro (Multiple error messages)

Glad to hear you have it working!

Sorry about the link - I've corrected it should you need it in the future.
Greg Martin
Sage