11-14-2013 04:03 PM
I am trying to get ActV16 running. My publisher database is running on a windows 8 machine at 192.168.2.33. My remote machine is also a windows 8 on a different subnet 192.168.3.107. I get a sync failure, Unable to connect to sync server. I can ping the publisher machine fine. I have firewall turned off on the publisher machine. I can do an UNC path fine. We do not have an internal DNS, we are on a workgroup.
Is there a way to define an IP address for the remote database connect?
11-14-2013 05:40 PM
First thing I would check is that Port 65100 is open on the network for communication, as by default this is the port act uses.
I will normally try a telnet connection to the computer to check this (telnet [IP ADDRESS] 65100).
in Act you can go to Tools>Syncronise Database>Syncronisation Panel... and then from there check the settings for :
Manage Main Database Location - just check that the correct name is present here
Manage Connection Information - you can put in the IP Address that you want to connect to here
That's just a start, I hope some of this is useful.
11-15-2013 08:18 AM
I will look into the telnet from one of the subnets and make sure the port is open on the router.
When I go to Manage Man Database Location and Manage Connection Information, these two options are unavailable, even when I open with Admin privilidges. How do I get that to change?
11-15-2013 09:05 AM
I created a port forwarding rule on the firewall/router. I can telnet 192.168.2.33 65100 just fine. At least is gives me a blank command prompt screen, waiting for commands. But I still cannot sync-unable to connect to sync server. I think the key to this might be to be able to specify an IP address for the database, but not sure how to do that yet.
11-15-2013 09:26 AM
Success. Manage connection information is available on the remote database, so I changed the "machine name or computer hosting the sync server" to the IP address of the sync server and it worked fine.
11-17-2013 07:59 PM