11-05-2008 09:29 AM
What version of ACT! (the full build from Help | About)?
Operating system on the Treo?
Version of Hotsync manager?
Version of ACT! for Palm OS?
11-05-2008 11:57 AM
Here are the Version numbers I could find. I hope this helps.
Act 2007 Ver: 18.104.22.168 Hotfix1
Phone Treo 680 Ver: 3.0.A.1
Hot Sync Ver: 22.214.171.124
Act for Palm OS Ver: 126.96.36.199
11-05-2008 12:05 PM
The correct version of ACT! for Palm OS is 2.0 - To make sure you have the latest build, see this ACT! Knowledge Base article - http://tinyurl.com/6cnhub
Also, the requirements say you need Palm OS 3.5 or later. See http://tinyurl.com/5cmx9j. You may need an update.
If using the ACT!Palm Link instead of ACT! for Palm OS, you still need 3.5
11-10-2008 07:54 AM
I have updated my Palm OS to the latest version and I checked my invoice and my Act for Palm is version 2.0. I'm still having the same problems. What is most bothersome is that i can't get ACT to open on my Treo so I can't see my calendar. It just shows "loading" and never opens, like its locked in loop.
11-11-2008 01:26 AM
I would get ACT! for Palm 2.02 as per this ACT! Knowledge Base article - http://tinyurl.com/5mxnyw
Then you might try the ACT! for Palm Diagnostic tool - http://tinyurl.com/6984uq