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Trouble importing ID/Status into Contacts

New Member
Posts: 1
Country: USA

Trouble importing ID/Status into Contacts

I am a new ACT! user, and am still trying to set up my database.  I imported my companies first, then imported my contacts.  I had no troubles importing the ID/Status into the companies, but for some reason my ID/Status will not import into my contacts.  I've tried 3 times, have checked the mapping, and everything seems to be fine - everything imports except this field.

 

Has anyone else had this problem, or know how to fix it?

 

Thanks in advance!

Patti

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Trouble importing ID/Status into Contacts

Hello Patti,

Welcome to the Act! Online Community!

 

Here are a couple of  things to check for your import into ID/Status:

- go to Tools > Define Fields > ID/Status field:  is it set to 'Limit to List'?  Are your values included in the Drop Down?

- manually create a new import file and fill in one row and test importing it.  This can tell you if there is something the import doesn't like about in the original file.

 

Note: 'Limit to List' will be on the second screen, after double clicking on the ID/Status field name.

Greg Martin
Sage