I was using a version of ACT from probably 3-4 years ago. I'm trying to convert my information to ACT 9. I'm able to get my contact phone numbers and names over, but I don't see the layout screen with TABs, which includes the Notes tab. The Notes tab is the most important thing for me.
Be sure to run maintenence on the older database before attempting to convert, also once it is converted, in the help menu there is an option called Convert act3-6 items, this covers layouts and several other items from prior versions.
I have properly converted the information, along with doing the maintenance. When I go to Convert Act 3.0 - 6.0, and click on Layouts, it brings me to "C:\Documents and Settings\patrick.griffin\My Documents". The problem is that I have no Available Layouts. Was I suppose to copy over the layouts as well from the old ACT? I only copied over my contacts and not the layouts. I no longer have the old program.