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Trouble converting from Lotus Notes Email to Outlook 2013 in ACT2011 PRO

New Member
Posts: 2
Country: USA

Trouble converting from Lotus Notes Email to Outlook 2013 in ACT2011 PRO

Our company converted from Lotus Notes Email to Outlook 2013 Email and I cannot select Outlook in ACT2011 PRO  from the menu of of available email clients(only Lotus and Internet Mail shows).  I tried uninstalling and re-installing, but same condition exists. This is very frustrating as I cannot link emails to my contacts.I dont want to delete my database or layouts as these are full of ciritical information.

 

OS = Windows 7 Enterprise SP1

Dell  - Lattitude Laptop

ACT Version: ACT2011 PRO

Outllook Version : Outlook 2013

MS Office Version: MS Office 2013

 

thanks for your assistance.

 

Nickel Super Contributor
Posts: 939
Country: USA

Re: Trouble converting from Lotus Notes Email to Outlook 2013 in ACT2011 PRO

Act 2011 and MS Office 2013 are not compatible.  You would need to upgrade to Act v.16

Michael Matthews
Bridge Concepts, Inc.
Fort Worth, TX
www.bridgeconcepts.com
New Member
Posts: 2
Country: USA

Re: Trouble converting from Lotus Notes Email to Outlook 2013 in ACT2011 PRO

Thats terrible!

 

Thanks for responding, I appreciate it.