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Trouble accessing database

New Member
Posts: 3
Country: USA

Trouble accessing database

I'm trying to open my ACT! database.  When I attempt to open, I receive the following Error message:  "The database could not be accessed.  In order to access this database, check your network connection and verify that your database server is available.   It may be necessary to disable any firewall software on your computer or server"

 

I have taken down the firewall, and I am still not able to open my database.  Please help!  Thanks, Jason

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Trouble accessing database

Hello Jason,
Please see the suggested solutions in the Knowledgebase article:
http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1964...

The most common cause (if a local database) is the SQL Server not running.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.