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Trouble Setting Up Synchronization in ACT 10.0 HELP!!!

New Member
Posts: 2
Country: USA

Trouble Setting Up Synchronization in ACT 10.0 HELP!!!

I purchased an upgrade to ACT10.0 to be able to use it on my new laptop which runs Windows Vista.  I also installed the new version of ACT on my desktop computer which runs Windows XP.  I tried to get support from ACT to assist in my synchronization setup, called them three times, and they never finished the job online before my 30 day setup warranty expired. 
 
I have been unable to successfully set up the synchronization feature between the two computers on my own.  The computers connect wireless in a network at my home office.  I am concerned that perhaps the remote database was set up wrong by the ACT support person as the error message received shows a different name for the database and user.  I'm really not sure what the problem is.  I haven't been able to figure out how to get this to work.  
 
Any suggestions?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Trouble Setting Up Synchronization in ACT 10.0 HELP!!!