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Trial Version Has Expired

Copper Contributor
Posts: 51
Country: USA

Trial Version Has Expired

I am trying to open ACT Pro 2013 and I am being asked to register the software because the trial version has expired.  Makes no sense; I bought the software years ago.  How can I open ACT?

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Trial Version Has Expired

What version of Windows are you using?
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 51
Country: USA

Re: Trial Version Has Expired

W7
Administrator
Posts: 285
Country: United_Kingdom

Re: Trial Version Has Expired

Hi Acho7,

 

That certainly sounds like strange behaviour if the program has been working fine for a year, and it's just now asking you to register. Have you tried entering your serial key and simply re-registering the software?

 

Often in order to register you'll need to run Act! with Administrator rights (Close Act! > Right Click the Act! Icon > 'Run as Administrator')

 

If you're not sure what your serial key is, just drop me a direct message and I can look it up for you in our system.

 

Hope this helps!

Copper Contributor
Posts: 51
Country: USA

Re: Trial Version Has Expired

Jon, I tried entering the serial # you so graciously provided me but it was not accepted.  The 30 day countdown continues.

 

I hope I don't have to buy another version of the software.

Bronze Super Contributor
Posts: 1,537
Country: United_Kingdom

Re: Trial Version Has Expired

You can check the version you have by going to the menu Help | About Act! and a Window will pop up with the information.


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
Administrator
Posts: 285
Country: United_Kingdom

Re: Trial Version Has Expired

I've sent you a PM with some details - we can hopefully try a 'registration via email'