10-26-2010 11:00 AM
I've been using ACT 2009 on a PC with Vista Business 32 bit. I've just done a complete new INSTALL on a new HDD for my laptop and now use Windows 7 Ultimate 64 bit.
I've read and tried suggestions here, but still have problems.
When I go on new HDD and RESTORE my database, that's been saved in a BACKUP on a usb drive, I get a message that my database has been upgraded to a later version and I need an update. When I click on the GET UPDATE popup, it tells me I can't access the update without ADMINISTRATOR priveleges, which I have.
Anyway...can someone give me some idea of how to transfer my database from ACT 2009 from a Vista HDD to a Windows 7 64 bit HDD?
Thank you for your help.
10-26-2010 11:32 AM
This message is due to User Account Control (UAC) in Windows 7. There are a couple of ways to workaround this:
- Close ACT!
- Then reopen it by right-clicking on the program icon and selecting Run As Administrator (instead of double-clicking)
- Run the update when prompted
- Disable UAC and restart your machine. Instructions to disable UAC are in KB Article 25665
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.