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Transfer of privileges...

Tuned Listener
Posts: 7
Country: United Kingdom

Transfer of privileges...

I have a single user license however, I have two record managers to separate the two areas of business that I work in.

 

This afternoon I transferred admin privileges from my licensed account to my unlicensed fictional record manager. Subsequently I cannot manage users to reverse this mistake.

 

I can't log on as the second user as I do not have enough licenses... Any ideas of how I can get back my admin privileges? 

 

Thanks in advance 

Moderator
Posts: 4,395
Country: USA

Re: Transfer of privileges...

Please contact support or database services.  They will be able to correct the issue and grant the correct user administrative rights.
Tuned Listener
Posts: 7
Country: United Kingdom

Re: Transfer of privileges...

Thank you very much! Really appreciate your time.

 

Mark